Book With Confidence
Receive full refund by travel credit for cancellation at least 1 month before tour departure. No questions asked.
Peace of Mind and Added Flexibility
Choose full refund by your mode of payment or by travel credit with up to $100 bonus credit in the event of tour cancellation arising from prevailing Government’s policies on COVID-19 travel restrictions.
Receive full refund by travel credit if you are tested positive for COVID-19 or under COVID-19 Health Risk Notice within 7 days before or on tour departure.
Enhanced COVID-19 Protection Benefits
Allay your concerns on unforeseen circumstances with up to $2,500 or up to $50,000 protection benefits if you are diagnosed with COVID-19 before tour departure or overseas respectively.
Safe and Smart Operations
Contactless and Seamless Service
Experience contactless hassle-free service via website, email, WhatsApp, Facebook messenger, video and phone calls for all bookings and enquiries.
Briefings on the Go
Prepare for your trip in comfort with live virtual or prerecorded briefings and save precious time on in-person tour briefings.
Stringent Partner Selection
Be rest assured with our trusted partners who have put in place stringent health and hygiene protocols that are aligned with the globally recognised SafeTravels protocols by World Travel and Tourism Council.
Updated Expert Travel Advice
Sit back and relax as we advise you on important and evolving travel information, such as border and local restrictions if any, at every step of the way.
Smaller Group Sizes
Practise safe physical distancing and enjoy more personal space at the same time with our reduced group size.
Well-Prepped Trip Care
Armour up with our complimentary care kits comprising face masks, hand sanitiser and anti-bacterial wipes.
Always Within Reach
Equip your journey with a handy list of medical facilities along your tour route. There is also a 24hr emergency hotline number provided to travellers without tour managers or leaders.
Get full assurance that health declaration and contact tracing forms for all travellers have been administered prior to tour departure.
Have no doubt as we ensure all travellers, including tour managers or leaders from Singapore, are fully vaccinated with the final dose administered at least 14 days prior to tour departure.
Shoulder to Lean On
Count on our expert tour managers or leaders who have full precautionary measures and emergency contingency plans at their fingertips to safeguard every traveller.
Get full assurance with temperature taking of all travellers and employees at airports and twice daily throughout the tour.
Check In With Ease
Practise safe physical distancing with individual instead of group check-in, whenever possible, at airports and hotels.
Comfort on Coach
Expect more comfort and cleanliness on all our coaches, where measures such as alternate seating and increased frequency of cleaning, disinfection and opening of coach doors for air circulation are implemented for safer and more pleasant commutes.
New Table Setting
Be pampered with greater hospitality as we reduce or replace buffets with individually served meals. With assigned seating among groups except for travellers in the same booking, safe physical distancing can be practised to a tee when you wine and dine.
Note: Assigned seating is available only in selective restaurants for USA and Canada tours.
Avoid crowds and hubbub with commentaries on coach or via whisper audio sets onsite, whenever possible, and assignment of meeting points at less crowded locations.
Note: Whisper audio sets are not available for USA and Canada tours.